These breakout materials support the 'Aboriginal and Torres Strait Islander women's experiences of violence' topic. This topic introduces students to the complexity of reporting on family violence in Indigenous communities.
Customers told us what they expected from the product. We trailed out their goals in the context of our content as a holistic, abstract system. This told us what sort of content strategy function was needed to go after these problems:
Content was inconsistent
Content updates took too long
Content couldn’t be found
The wrong content could show up
We created the same content over and over
Tools created errors and wasted time
Things fell behind
